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Frequently Asked Questions

Shipping

What countries do you ship to?

We currently only ship to the United States.

How long will it take to receive my order?

The shipping timeframe for the shipping speed selected does not start until after our processing time of 3-5 business days before shipping.

 

Delivery estimates are based on the day shipped and not the day ordered. All orders are shipped through FedEx or UPS. If you have any concerns about delivery or availability, please contact Customer Care using the Help button at the bottom of the page or via email at 

Standard Ground (7-10 business days)

pre-tax
$8.00 for all pre-tax orders of $74.99 or less

Expedited - Ground (2-4 business days) - $15.00

Express - Air (1-3 business days) - $25.00

 

 

Returns and Refunds

How do I return a product?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.  All returned items must be unworn, unwashed, and in new condition to be eligible for a refund. 

To start a return, you can contact us at orders@sportstreasures.com. Please note that returns will need to be sent to the following address:

125 E Bristol Ln, Orange, CA 92865 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Can I return online orders to a retail location?

No, for now our online and brick & mortar locations operate entirely independently. If you need to return an online order, the return must be processed online.

How long will it take to receive my refund?

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at orders@sportstreasures.com.

 

Store Locations

Brea Mall - 1065 Brea Mall, Brea, CA 92821

The Outlets at Orange - 20 City Blvd W, Orange, CA 92868

Del Amo Fashion Center - 3525 W Carson St, Torrance, CA 90503

Los Cerritos Center - 239 Los Cerritos Center, Cerritos, CA 90703

Lakewood Mall - 500 Lakewood Center Mall, Lakewood, CA 90712

The Oaks - 350 W Hillcrest Dr, Thousand Oaks, CA 91360

The Shops at Mission Viejo - 555 Shops At Mission Viejo, Mission Viejo, CA 92691

Las Americas Premium Outlets - 4211 Camino De La Plaza, San Diego, CA 92173

Las Vegas Premium Outlets North - 875 S Grand Central Pkwy, Las Vegas, NV 89106

Victoria Gardens - 12505 N Mainstreet, Rancho Cucamonga, CA 91739

Galleria at Tyler - 1299 Galleria at Tyler, Riverside, CA 92503

Tucson Premium Outlets - 6401 Marana Center Blvd, Tucson, AZ 85742

Westfield Topanga & The Village - 21702 W West Valley Way, Woodland Hills, CA 91367

Houston Premium Outlets - 29300 Hempstead Rd, Cypress, TX 77433

Houston Galleria - 5085 Westheimer Rd, Houston, TX 77056

Great Mall - 447 Great Mall Dr, Milpitas, CA 95035